Thursday, June 25, 2026
12:30-12:40 p.m. | SPARK Welcome
- Welcome and overview of the program
- Framing the importance of balancing insight, application, and forward-looking strategy.
- What to expect from the sessions and breakouts
12:40-1:20 p.m. | Opening Keynote: Irresistibly Clickable: What Gets Seen What Gets Skipped What Drives Action
Presented by Ashley Budd and Dayana Kibilds
In a digital environment where attention is limited, most messages fail before they are ever read. In this keynote, Ashley Budd and Dayana Kibilds reveal what actually gets noticed and acted on using eye tracking research, real engagement data, and live examples. Attendees will see how people visually scan messages, where attention drops off, and how small changes in structure, wording, and layout produce measurable gains in response, trust, and follow through.
1:20-1:30 p.m. | BREAK
1:30-2:10 p.m. | Growth by Design: Aligning Teams and Strategy
This session explores what it really takes to support sustainable practice growth behind the scenes. From communication and workflows to reporting, automation, and leadership alignment, attendees will look at how stronger internal coordination can help teams move from reactive execution to more intentional strategy and decision making.
2:10-2:20 p.m. | BREAK
2:20-3 p.m. | Spark the Journey: What Patients See Feel and Assume Before They Ever Contact You
A focused look at the early and often invisible stages of the patient journey. This session explores how perception forms before outreach, where uncertainty enters the experience, and how marketing decisions influence confidence, trust, and readiness to act.
3-3:30 p.m. | Audit Your Findability: One Actionable Improvement to Digital Presence
Presented by Miah Chambers and Jennifer Crump-Bertram
A lightly structured, hands-on session where attendees assess their current digital presence and identify one meaningful improvement related to search visibility, local presence, or patient-facing touchpoints.
3:30 p.m. | Day 1 Close