Using Quality & Customer Satisfaction Data in the COVID Age

Using Quality & Customer Satisfaction Data in the COVID Age
Rad Marketers Live: Using Quality & Customer Satisfaction Data in the Age of COVID
September 16, 2021
3-3:45 p.m. ET
Presented by Rachel Bergmann

This IS our first rodeo. There is no pandemic playbook. In this presentation, I will share how to use 
your current quality and customer satisfaction data to support and enhance messaging to your community. Let’s utilize this information to look for new opportunities to connect with patients and  providers, and how doing this might look different for marketers than it once did. During our time together, let’s discuss activities in the marketing community that continue to make marketers anxious. Together, we will offer and discuss solutions, tips, etc.
 
After the session, you will be able to:
• Evaluate your current quality and customer satisfaction data collection
• Compare and contrast messaging opportunities and identify any gaps
• Discuss current constraints and evaluate options
 
This program is free to attend, but registration is required. Please add this registration to your cart and be sure to *check out* to complete your order so you are on our registration list to receive program details.
When
9/16/2021 3:00 PM - 3:45 PM
Eastern Daylight Time
Where
Virtual

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