Information Technology (July/August 2018)

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President’s Message
A look at the last 50 years, while considering the next 50 years of the RBMA.
By Christie James, MS, FRBMA 

Medical Records, the FBI, and Other Terror
The second article in the series of “Sex, Lies and Medical Records.”
By Patricia Kroken, FACMPE, CRA, FRBMA, and Jennifer Kroken, MBA

Data Security: How Effectively Are You Protecting Your Connected Medical Equipment From Threats of Cyberattack?
Like every industry that relies on increasingly connected computer networks, the global healthcare industry is faced with a growing number of security breaches.
By Philips Data Security

Getting to ‘Yes’ on Data Sharing
Establishing a strong bi-directional data sharing arrangement with your hospital is as much a relationship building challenge as a technical one.
By Lena Kauffman

TIPS AND TRICKS
Using Microsoft Excel’s® Pivot Table Feature to Analyze Your Practice’s Revenue Cycle
Anyone who has ever entered a claim in a medical billing software package knows that it takes lots of information from a variety of sources to file a clean claim. There are tremendous insights available to practices that can move beyond canned reports and interact with revenue cycle data in Pivot Tables.
By Nate Moore, CPA, MBA, FACMPE

DATA
The True Cost of Billing
RBMA annually conducts the Accounts Receivable Performance Survey, which provides valuable statistics regarding such key indicators as days charges in A/R, write-off percentages, bad debt recovery, and billing/collection costs.
By Kyle Tucker 

HUMAN RESOURCES
What’s In a Name?
Most managers who perform interviews on a regular basis know that there are some questions never to ask and some that can only be asked if they are related to an essential function of the job.
By Carol Hamilton, MBA, FACMPE, SPHR, SHRM-SCP  

ASSOCIATION NEWS
Honoring RBMA member accomplishments.

MARKETING
Online Reputation Management—Part 1
At a time when the bad reputations of big corporations have become highly visible, online reputation management has risen to the forefront of marketing efforts. This online scorecard can produce a wide range of emotions.
By Kim Kelley, FRBMA 

CHAPTER UPDATE
RBMA schedules chapter leader retreat in conjunction with LEARN and shares chapter snapshots.

INTERVIEW
An RBMA Minute with R. Kent Hutson, MD, CPE, neuroradiologist with Radiology and Imaging Consultants in Colorado Springs, Colo., and chair of the RBMA Information Technology Task Force.

Technology Buyers Guide