Speaker Biographies

Jennifer Bash, RHIA, CPC, CIRCC, RCC, has been employed by ADVOCATE Radiology Billing & Reimbursement Specialists for 15 years. In her role as coding documentation and education manager, her primary focus is on coder and physician education. She also works with the ADVOCATE sales and development team and has been a national speaker on radiology coding and documentation guidelines. Ms. Bash is a member of the RBMA, AAPC and AHIMA. She is an AHIMA-Approved ICD-10-CM Trainer and serves on the RBMA IT Task Force. She received her Bachelor of Science degree in health information management and systems from The Ohio State University in 2001.  

Walt Blackham was the practice administrator of a large radiology group practice for 20 years. He currently is senior vice president of MSN Healthcare Solutions, a nationwide medical billing and practice management firm. Mr. Blackham was the chairperson of the Coding Subcommittee of the RBMA, and currently is a member of the Committee on Coding and Nomenclature of the American College of Radiology (ACR). He was a contributor to the Interventional Radiology Coding Users Guide published by the Society of Interventional Radiology (SIR) and has spoken on all aspects of CPT coding in radiology at numerous seminars including the RSNA, the ACR, the SIR, and the RBMA annual meetings. He has been on the Editorial Board of the AMA/ACR Clinical Examples in Radiology since the inception of the publication. He holds a Bachelor of Science from The Ohio State University and Master of Science in radiological sciences from the University of Cincinnati, College of Medicine. He has also done additional postgraduate work in the Executive MBA program at Kent State University.  

Ted Burnes, MPA, has served as director of RADPAC and political education for the American College of Radiology (ACR) for more than 14 years. In addition to his fundraising activities, he manages the ACR’s Grassroots Program that has organized more than 200 facility visits by Members of Congress to radiology practices throughout the country. Mr. Burnes has worked on political campaigns and managed political polling accounts for local, state and federal candidates. He earned an undergraduate degree in government and politics from George Mason University as well as a master’s degree in public administration with a concentration in government relations.

Andrew Colbert is a managing director and founding member of Ziegler’s Healthcare Investment Banking Practice. Mr. Colbert has represented 10 radiology groups on innovative transactions. He has been engaged in over 40 transactions totaling over $2 billion in value, with deep expertise in advising physician groups on strategic alternatives including merger and acquisitions, capital raising transactions and partnership development. Mr. Colbert is a frequent speaker at many conferences, including ACG, HIMSS, HFMA ANI, Health 2.0, RSNA and RBMA. He takes pride in developing long-term relationships with his clients and bringing creative structuring insights and deep domain expertise to achieve the best outcomes.  

Jennifer Coleman is the executive director for Grand Traverse Radiologists, PC and the president of the Michigan chapter of the Radiology Business Management Association.  She has the distinct privilege of having directly worked in nearly every aspect of the health care industry at the national, regional and local levels.  She holds a BA and MHSA from the University of Michigan, is a fellow with ACHE, is a Certified Medical Manager with PAHCOM, and has her Michigan Life & Health Insurance license. Ms. Coleman is committed to continuing education and leadership development.  Her focus is to share knowledge, expertise and enthusiasm for the health care industry with others who are eager to succeed in an ever changing and challenging field.

Patrick Combs is a top-rated, widely known keynote speaker and thought leader on passion, possibility, and heart-centered customer care. Mr. Combs has shared stories and strategies from his journey with millions of people around the globe for almost 25 years. Her  is known by many companies and organizations as “The best speaker we’ve ever had,” and by many theatre-goers as a “Master storyteller” and a “Brilliant Performer.” He has been the invited guest speaker of more than 1,500 organizations. His clients include Google, Qualcomm, Visa, Shell, Boeing, Motorola, Avant, McGladrey, Vital, Enterprise, State Farm and Hilton. Along the way, Mr. Combs has been a cover story in the New York Times, The London Financial Times, The Wall Street Journal, and The San Francisco Chronicle and a more than 100 newspapers. He’s appeared on ABC Nightly News, NBC Nightly News, Good Morning America, The Phil Donahue Show, CNN, NPR, The Tonight Show, and The View for an interview with Barbara Walters. Today, he is one of the only people in the world to have accomplished both a Hall of Fame speaking career and a global, smash-hit, one man theatre show. Add to that that Mr. Combs is a four time author with more than 150,000 copies of his books sold and you have a person who has overcome the odds and demonstrated what’s possible when you lead your life with heart, passion and purpose

Lisa Csencsits is the associate Director in executive education at Cornell University's School of Industrial Relations, where she leads the design and delivery of publicly offered and customized programming in human resources and leadership development. Before coming to Cornell, Ms. Csencsits worked in organizational and talent development at Bloomberg L.P. and CA, Inc. collaborating with business leaders to establish talent management processes for greater efficiency, create leadership development programs aimed at driving individual and business growth, deliver innovative solutions to engage and retain employees, and establish unique career development opportunities in support of organizational needs. Most recently, she has written and instructed learning programs with a focus on strategic leadership, change management, innovative talent development solutions, and generational differences at work. Ms. Csencsits holds a M.A. in industrial/organizational psychology from Hofstra University.

Ken Cunningham is an experienced leader in insurance and health care analytics with 17 years of experience working with insurers and payors to use data and analytics to improve financial outcomes. He was most recently a vice president in the Analytics group at LexisNexis Risk Solutions. Mr. Cunningham’s passion is to use data and analytics to create valuable operational analytics for clients. He has mobilized talented data scientists and other technical staff to do just that in insurance, health care and finance. He has deep insight into both the opportunities that data and analytics provide and the challenges to overcome to realize value.

Jennifer Day has more than 20 years experience managing and leading sales teams. She has worked in a number of industries including technology, agriculture, performing arts, non-profit and health care. Her career has been defined by implementing innovative operational and sales leadership programs that move the needle in revenue, employee engagement and patient satisfaction. Applying her game-changing system of execution to outpatient radiology resulted in consistent double-digit growth for her practice, and can for you, too. 

Adrienne Dresevic, Esq., is a partner with the Health Law Partners, P.C., where she practices in all areas of health care law and devotes a substantial portion of her practice to providing clients with counsel and analysis regarding Stark and fraud and abuse. Ms. Dresevic graduated magna cum laude from Wayne State University Law School in 2002. 

Keith J. Dreyer, DO, PhD, FACR, FSIIM,
is chief data science officer for Partners Healthcare, vice chairman of radiology at Massachusetts General Hospital and associate professor of radiology at the Harvard Medical School. He is ABR board certified in diagnostic radiology with a BS in mathematics, MS in image processing, PhD in computer science and medical fellowships in imaging informatics and magnetic resonance imaging from Harvard University at MGH. Dr. Dreyer has held numerous board, chair, advisory and committee positions with the ACR, RSNA, SIIM, and numerous global health care corporations. He has authored hundreds of scientific papers, chapters, articles and books; lecturing worldwide on clinical data science, cognitive computing, clinical decision support, clinical language understudying, digital imaging standards, and implications of technology on the quality of health care and payment reform initiatives.

Richard Duszak, MD,
is professor and vice chair in the Department of Radiology and Imaging Sciences at Emory University. Currently a member of the Executive Committee of the ACR’s Board of Chancellors, Dr. Duszak served three terms on the Executive Committee of the AMA’s CPT Editorial Panel. He is JACR’s associate editor for health services research and policy, and was recently named by AuntMinnie.com as radiology’s most influential researcher. He has authored over 200 publications and delivered nearly 500 invited lectures. A former private practice group president, he helped launched the Neiman Health Policy Institute in 2012 as its founding CEO.

Robin Eastland, is a clinical operations manager for Imaging Services at UT Southwestern Medical Center in Dallas, Texas. She holds a certification as a medical practice executive from the American College of Medical Practice Executives. Robin has more than 20 years of experience in radiology. 

Patrick L. Epting
is the administrator with Radiology Associates of Clearwater in Clearwater, Fla. He served as RBMA president in 2005-2006. Mr. Epting began his radiology management career in 1992 after a successful banking career. He served as the Florida RBMA president during 1999-2001. Mr. Epting was first elected to serve on the RBMA board in 1999. He will be retiring full time at the end of April 2018.  

James E. Hamilton, MHA, FRBMA, CMM,
is the administrator/business manager for Medical Imaging Physicians, Inc., a radiology practice in Dayton, Ohio. He has managed radiology practices since 1978 in southwestern Ohio. As a passionate health care manager, he has also been chairman of The Breast Cancer Foundation in Dayton, Ohio, for over 22 years. He is the 2008-2009 past president of Ohio Radiology Business Managers Association and 2016 past president for Radiology Business Management Association. Mr. Hamilton has an associate degree in accounting from Sinclair Community College, a bachelor’s degree in management of information systems from Capital University, and a Master of Healthcare Administration from the University of Phoenix. He is also a Certified Medical Manager with the Professional Association of Health Care Office Managers (PAHCOM).

Pamela Harlem serves on the business development team for National Decision Support Company and has over 20 years’ experience in healthcare, primarily in medical imaging.  Prior to joining NDSC, Ms. Harlem managed McKesson’s PACS reseller relationships for a software product that automated quality-based communications workflows. For 10 years, she oversaw the development of consulting services to hospitals and health systems across the United States for RCG, a boutique consulting group of the Massachusetts General Hospital Radiology Associates. She holds a BA in economics from Temple University and an MBA from The University of Chicago. Ms. Harlem is also a Fellow of the American College of Healthcare Executives.

Danny R. Hughes, PhD, serves as the senior director for health policy research and as a senior research fellow of the Harvey L. Neiman Health Policy Institute. He is also a visiting professor at the Georgia Institute of Technology’s School of Economics. His research focuses on the roles of technology, innovation, and incentives in the delivery and usage of health care services with a specific focus on the use of big data analytics to understand radiology's role in evolving care and payment models.

Kent Hutson, MD, is a neuroradiologist in Colorado Springs, Colo. He has a bachelor’s degree in computer science and completed a National Library of Medicine Medical Informatics fellowship. He is a member of the American College of Radiology Committee on the Role of Machine Learning Beyond Image Interpretation, IHE (Integrating the Healthcare Enterprise) Radiology Planning Committee, and the RBMA IT Task Force.

Thomas Johnson Jr. AB, MS, was the corporation manager at Tristan Associates, Harrisburg, Pa. from 1974-1982. He was the president of RBMA from 1979-1980. From 1975-2000, he was the executive director at the Pennsylvania Radiological Society. He was the executive director at the American College of Nuclear Medicine from 1985-2000. He was the CEO of Medical Consulting Associates from 1975-2000, and he was the CEO and president of Physician Support Systems from 1982-1992.

Pam Kassing, MPA, RCC, FRBMA, is a senior economic advisor for the Department of Economics and Health Policy at the American College of Radiology (ACR). She has worked at ACR for over 30 years. Ms. Kassing is an expert in Medicare payment systems focusing specifically on the Hospital Outpatient Prospective Payment System and the Medicare Physician Fee Schedule. Her main focus is in policy analysis including the development and presentation of data to effect a change in health policy for both Medicare and private payor issues. She works in cooperation with ACR's Government Relations Department and other lobbying groups in Washington, DC, on policy issues that also appear in legislation. Most recently she has been focusing on health care reform and new payment and practice models for the College and its members.

Patricia A. Kroken, FACMPE, FRBMA, CRA, has worked as a business consultant in radiology for more than 16 years and manages a radiology group in Dallas, Texas. She served two terms as president of the RBMA and has contributed articles to the RBMA Bulletin for 25 years. She has also been a speaker at the state and national levels for many years and actively strives to live the RBMA "Progress Through Sharing" philosophy through articles, presentations and accessibility to her colleagues.  

Michael W. Langenberg, CPA, currently serves as the executive director for University Radiology in Knoxville, Tenn. While serving in this role for over 13 years, Mr. Langenberg has helped University Radiology expand from a practice of 11 radiologists serving one hospital to its current size of 37 radiologists serving over 10 hospitals and two imaging centers. He has been involved in a number of practice mergers and acquisitions and in doing so has helped oversee changes to group governance and practice models. He is an active member of the RBMA Board of Directors, serving as treasurer and director at large as well as being an active member in his state chapter. Mr. Langenberg has enjoyed over 17 years working in the radiology business industry.  

Amber Ledesma is a clinical operations manager for Imaging Services at UT Southwestern Medical Center in Dallas, Texas. She is Lean Six Sigma Green Belt trained and has more than 20 years of experience in imaging services, specializing in breast imaging.

Wendy Lomers, CPA, MBA, FRBMA,
has made the business of radiology her career. She has managed radiology practices as a CEO and CFO. She is currently a principal at Acclaim Radiology Management, where she helps guide radiologists in their response to the changing health care market. 

Debby Mann, CPC, RCC, ROCC, has been employed by ADVOCATE Radiology Billing & Reimbursement Specialists for 18 years, and has been working in radiology billing nearly 28 years. In her current role as coding documentation and education manager, she focuses on coder and physician education. -She enjoys and has had the privilege of speaking at national and local seminars on coding specific topics associated with coding and documentation guidelines as well as serving on several RBMA committees.  

Geraldine McGinty, MD, did her residency at the University of Pittsburgh followed by fellowship in women's imaging at the Massachusetts General Hospital and an MBA at Columbia University. She was chair of the American College of Radiology's Commission on Economics and the radiology member of the AMA’s Relative Value Update Committee from 2012-2016. She is the first woman to be elected as the Vice Chair of the ACR's Board of Chancellors. She serves as Chief Strategy and Contracting Officer for the Weill Cornell Physician Organization and is a practicing breast imager. Her published work has focused on payment models for imaging.

Charles McRae
is chief executive officer of Columbus Radiology. Founded in 1946, Columbus Radiology is the largest and fastest growing radiology practice in Ohio. He has held the position with CRC since 2011 and has led the practice through a reorganization of its governance and operational structure that prepared the practice to successfully grow by over 300 percent. Most recently, Charles played a key role in joining CRC with Radiology Partners, the fastest-growing and largest on-site physician-led radiology practice in the United States.


Clinton Mikel, Esq., is a partner at The Health Law Partners. Mr. Mikel is a graduate of Cornell University and the University of Michigan Law School. He has practiced in almost all areas of health care law, but has focused his practice on compliance with federal and state health care regulations and transactional matters. 

Shannon Miller
remains the most decorated Olympic gymnast in American history with 7 Olympic medals! She is the only female athlete to be inducted into the US Olympic Hall of Fame – twice! (Individual (6) and Team (2008)). She has won an astounding 59 International and 49 National competition medals. Over half of these have been gold. She is the first US gymnast to win 2 World All-Around titles and she is the first American female to medal in the individual all-around of a non-boycotted Olympics. Her tally of five medals (2 silver, 3 bronze) at the 1992 Olympics was the most medals won by a US athlete in any sport. At the ’96 Games, she led the “Magnificent Seven” to the US Women’s first ever team gold and for the first time for any American gymnast, she captured gold on the balance beam. After retiring from Olympic competition, Ms. Miller received her undergraduate degrees in marketing and entrepreneurship from the University of Houston and her law degree from Boston College. She then moved from Olympic athlete to advocate for the health and wellness of women and children. Ms. Miller launched her company Shannon Miller Lifestyle: Health and Fitness for Women which empowers women to make their health a priority through programs, education, and awareness. In 2011, she was diagnosed with a rare form of ovarian cancer. She had the baseball sized tumor removed successfully and followed up with an aggressive chemotherapy regimen. Now cancer free, Ms. Miller continues to be a strong advocate for awareness and early detection. She has taken the lessons she learned through the obstacles she faced as an elite athlete, as a young adult, and those from her journey with cancer to put together an inspirational new book: It's Not About Perfect: Competing for My Country and Fighting for My Life.

John Mongan, MD, PhD,
is a radiologist, a clinical informaticist and vice chair, informatics for the UCSF Department of Radiology. He led the effort for the University of California medical campuses to be certified as a Qualified Provider Led Entity (QPLE) by CMS in the first round of applications and currently serves as the chair of the steering committee for the UC QPLE. He has longstanding interest in improving the appropriateness of imaging, and has conducted research in clinical decision rules for pulmonary embolism imaging.

Ashley Morgan is a senior associate at Liles Parker’s Washington, D.C. office, where she focuses her practice on regulatory health care compliance, fraud and abuse, and reimbursement issues. She is particularly knowledgeable about the regulatory challenges facing health care providers, especially as they relate to documentation and compliance. Ms. Morgan also assists providers across the country with a wide variety of health law issues including coverage disputes, documentation concerns, compliance, medical board complaints, and exclusion/termination issues. She earned her Juris Doctor, cum laude, from the American University Washington College of Law and received a Bachelor of Science from James Madison University. Ashley is also a Certified Medical Compliance Officer and a Certified Medical Reimbursement Specialist.

Karna W. Morrow, CPC, RCC, CCS-P, AHIMA-Approved ICD-10-CM Trainer, is the director of the consulting team at Coding Strategies, Inc., located in Powder Springs, Ga. Ms. Morrow’s areas of expertise include billing and collections, coding and compliance, revenue enhancement, and process improvement within medical billing firms, community and academic hospitals, as well as private practices. Ms. Morrow holds a Bachelor of Science degree from Weber State University. She also holds the professional certifications of Certified Professional Coder (CPC), Radiology Certified Coder (RCC), and Certified Coding Specialist (CCS-P). Ms. Morrow is an active member of RBMA, serving on the Coding Subcommittee and on the Educational Materials & Products Committee. She is also a frequent contributor of coding and compliance articles to the Oncology Practice Management publication.

Rebecca Parker, MD, FACEP, finished her term as president of the American College of Emergency Physicians (ACEP) in October 2017 and is current immediate past president of ACEP. Dr. Parker is a practicing attending emergency physician at Centegra Health System in McHenry, Woodstock, and Huntley, Ill., and serves as senior vice president of advocacy and leadership for Envision Physician Services. A graduate of Northwestern University, Dr. Parker brings many years of management experience in urban, suburban, government and academic practice. Dr. Parker has received numerous awards for her leadership roles including the prestigious AMA Foundation Leadership Award and the AMA’s Women’s Physician Congress Mentor Award.

William Pickart, MBA, is the founder and chief executive officer of Integrated Medical Partners, LLC (IMP), a fully integrated suite of medical business services, revenue cycle management, advanced analytics, strategic practice consulting and managed imaging workflow, as well as Integrated Radiology Partners (IRP), a subsidiary focused exclusively on forming non-competing radiology group collaborations, both headquartered in Milwaukee, Wis. Previously, Mr. Pickart was the owner and managing partner of a high-tech engineering and manufacturing company; before that, he was a vice president at Heller Financial, Inc., specializing in corporate strategic planning and advising on mergers and acquisitions. Mr. Pickart has decades of experience in strategic planning and development, finance, acquisitions, and deal structuring. He has an MBA from the Kellogg School of Management at Northwestern University and a BS in business administration from Marquette University.

Roman Politi, MD, is a 2007 graduate of Jefferson Medical College, Philadelphia, Pa. He had a general surgery internship at Thomas Jefferson University Hospital in Philadelphia, PA in 2008. He completed his radiology residency at Bryn Mawr Hospital, 2008-2012. From 2012 to 2013 he had a vascular and interventional radiology fellowship at Massachusetts General Hospital. He is currently a partner with Radiology Associates of Ithaca and director of interventional radiology at Cayuga Medical Center, Ithaca, NY. He has a board certification with the American Board of Radiology, and a certificate of added qualifications with vascular and interventional radiology.

Donna J. Richmond, CPC, RCC, CIRCC,
is a senior health care consultant at Panacea Healthcare Solutions. She holds the CPC and CIRCC credentials from AAPC and the Radiology Certified Coder (RCC) from the Radiology Coding Certification Board. Ms. Richmond has worked more than 25 years in medical billing, coding, and compliance with a primary focus on radiology and cardiology during most of that time. She has been a frequent member of the RBMA Coding Subcommittee, and was previously on the RCCB board as RBMA liaison. She has published coding articles in several newsletters and magazines and speaks frequently on both diagnosis and procedure coding. 

Christy Ritchie is currently serving as a client account executive for Integrated Medical Partners. She has an extensive 25 year history of experience in health care with an emphasis in radiology over the last 10 years. Her studies in process improvement, Six Sigma, and change management have led to successful revenue cycle management for imaging centers and hospital based practices.

Randal Roat, FRBMA is chief operating officer (COO) of Strategic Radiology. An expert in radiology revenue cycle management, compliance and operations, Mr. Roat began his career in medical software development and on 1989 launched The TriMed Group, a developer and provider of radiology billing and practice management software. He transacted the sale of that company to CBIZ/MMP in 2007, and subsequently served as its national vice president of radiology services. Upon joining Strategic Radiology, Mr. Roat’s first project was facilitating the development and listing of the coalition’s Patient Safety Organization. He has held national leadership positions with the Healthcare Business Management Association and the Radiology Business Management Association, which granted him the Calhoun Award. Areas of expertise include strategic planning, organizational governance and management, and mergers and acquisitions. 

Marc Rothenberg, FACHE, FHFMA, is the chief operating officer of Princeton Radiology Associates, a large private practice of radiologists and radiation oncologists serving hospitals and operating imaging and radiation therapy centers in central New Jersey and eastern Pennsylvania. He has worked in radiology management for 25 years in academic, corporate and private practice environments. Mr. Rothenberg is a Fellow of the American College of Healthcare Executives and a Fellow of the Healthcare Financial Management Association.

Tina Rudisill, president of Marketing Works in York, Pa., brings more than 30 years of experience to her leadership role. 

Scott Savelson is the director of technical implementations for ADVOCATE Radiology Billing & Reimbursement Specialists. With over 25 years of radiology RCM experience in a variety of technical and operational roles, 15 of them with ADVOCATE, he relentlessly pursues successful RCM collaborations with radiology practices, their partner facilities, system vendors, and consultants. Mr. Savelson also advises on best practice models for RCM integration. His role is unique in that he works closely with practices throughout the RCM relationship.

Gail Schwartz 
has 20 years of health care and agency marketing experience, marketing everything from women's health to radiology to primary care. She has led major branding initiatives with system-wide internal and external rollouts, even managing a team of marketing professionals with a multi-million-dollar budget. Ms. Schwartz thrives on forming not just relationships with practice leadership, but two-way, strategic partnerships; also providing that occasional nudge (gently, of course!) to put on their “customer” hats when needed. A true cultural champion and patient experience enthusiast, she knows that faithful customers and an eager, cohesive staff must be the center of every client’s universe. When she’s not getting her daily dose of caffeine, Ms. Schwartz spends her weekdays (okay, and sometimes nights) leading the Marketing Works health care team to deliver highly successful, minimally stressful client solutions, with a constant focus on differentiation.

Kurt Schoppe, MD, is a radiologist in the Dallas-Fort Worth metroplex with Radiology Associates of North Texas. He completed his training in body imaging and interventions at Wake Forest University Medical Center before joining RANT, where he is now a board member, the chair of their Standards Committee and oversees their MACRA/MIPS program. Dr. Schoppe is also involved with coding and health care payment policy on the national level as the ACR Advisor to the Relative Value Scale Update Committee.

Katy Sharon is the president and founder of Leader Success, a firm specializing in talent management, learning and development, executive coaching, and human resources. She has over 25 years of experience as a consultant, business leader, and human resources professional in leading organizations. Her clients include Google, Blue Shield of California, Salesforce, Kaiser Permanente, Workday, Dolby Laboratories, and the Federal Reserve Bank among others. Katy has an MBA from University of California, Berkeley's Haas School of Business and an executive coaching certification through the Coaching Training Institute. She is a LinkedIn Learning author and guest lecturer at UC Berkeley.

Bo Trotter was hired by Radiology Associates of Columbus in 1976 as general manager. He was encouraged to join RBMA during the interview process. His first RBMA meeting was in Seattle in 1977. He served as president of Georgia RBMA and the southern region before being elected president-elect of RBMA in 1988, and served as president in 1989. He served on the ACR Committee on Independent Practice, the first ACR Economics Committee on Coding and Nomenclature and the ACR Commission on Economics. He was appointed chairman of the RBMA Education Committee and served in that capacity for 12 years. In 1996, he founded MSN Healthcare to provide outsourcing services to radiology practices.

Stephen Willis is chief technology officer at Canopy Partners, a health care managed services organization in Greensboro, N.C. Mr. Willis has 20 years’ IT experience, with 15 of those years in health care. He has served on various health care IT-related boards and has addressed numerous audiences on health care IT topics in the imaging space. He has a particular passion for defining an organization's vision, then translating that vision to strategy and that strategy to operations with a continued focus on quality and efficiency.

Josh Wilson has been an Ameriprise financial advisor for over 17 years. His practice revolves around small business retirement plans, individual retirees, pre-retirees and accumulators. His objective is to assist individuals, couples and small businesses to plan for their future and achieve their long term goals.